sigil.radio
Refund Policy
Effective 11 July 2026 · applies once purchasing opens
We'd rather you try Sigil properly than buy it on faith — and if you buy it and it isn't right for you, we'll give your money back. Purchasing hasn't opened yet (Sigil is in beta, which is free); this policy takes effect with the first sale.
The guarantee
If Sigil isn't right for you, tell us within 14 days of purchase and we'll refund the full price — no questions asked, though we're grateful to hear what didn't work.
How to get a refund
- Email [email protected] from the address you purchased with (or include your receipt), or reply to your order receipt.
- Refunds are processed by our merchant of record to your original payment method. Once issued, it typically appears within a few business days, depending on your bank.
What happens to your license
A refunded purchase revokes its license key. The free features of the app keep working.
Chargebacks
Please contact us before disputing a charge with your bank — a refund from us is faster for you than a chargeback, and we honor the guarantee without friction.
Your statutory rights
This policy adds to, and doesn't limit, any refund or withdrawal rights you have under the consumer law of your country. Checkout, payment, and taxes are handled by our merchant of record under its own buyer terms.